This is Service Design Thinking
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell…
61 AI-mapped connections to other books on Hikara
Books that ECHO This is Service Design Thinking
Reads that harmonize with similar ideas, themes, or philosophies.
Leaders Eat Last
Simon Sinek
The Ride of a Lifetime
Robert Iger
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
Kim Scott
No Rules Rules
Reed Hastings, Erin Meyer
Drive
Daniel H. Pink
Principles
Ray Dalio
Service Design
Andrew Polaine, Lavrans Løvlie, Ben Reason
Rework
Jason Fried, David Heinemeier Hansson
Books that BRIDGE from This is Service Design Thinking
Cross-domain reads that transfer ideas into new fields.
Change by Design
Tim Brown
The Power of Habit
Charles Duhigg
El juego infinito
Simon Sinek
Understanding Design Thinking, Lean, and Agile
Jonny Schneider
Design Thinking
Thomas Lockwood
Never Split the Difference
Chris Voss, Tahl Raz
The New Leadership Literacies
Bob Johansen
High Output Management
Andrew S. Grove
Dare to Lead
Brené Brown
Essentialism
Greg McKeown
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